INTERNAL RULES FOR LEARNERS

INDIVIDUAL ENTREPRENEUR
Volha Charkasava

June 24, 2026
Minsk

APPROVED BY
Individual Entrepreneur
Volha Charkasava
June 24, 2026


CHAPTER 1
GENERAL PROVISIONS

1. These Internal Rules for Learners (hereinafter referred to as the “Rules”) have been developed in accordance with the Education Code of the Republic of Belarus and other regulatory legal acts governing matters in the field of education and are binding on learners studying with Individual Entrepreneur Volha Charkasava (hereinafter referred to as the “Provider”).

2. The purpose of these Rules is to strengthen learners’ academic discipline, organize education on a scientific and methodological basis, and improve the quality of the educational process provided by the Provider.

3. The learners to whom these Rules apply include all categories of persons enrolled with the Provider, in accordance with the established procedure, for the purpose of mastering the content of adult supplementary education programs.

4. The internal rules applicable to learners studying with the Provider are determined by the legislative acts of the Republic of Belarus on education, these Rules, other regulatory legal acts of the Republic of Belarus, and the Provider’s local legal acts.

5. These Rules shall enter into force upon their approval by the Provider, shall be published on the Provider’s official website, and shall be brought to the attention of all learners.

6. These Rules are binding on all learners studying with the Provider.


CHAPTER 2
ESTABLISHMENT, MODIFICATION AND TERMINATION
OF EDUCATIONAL RELATIONS

7. The basis for the establishment of educational relations with the Provider is an agreement for the provision of services in connection with the implementation of educational programs on a paid basis (hereinafter referred to as the “Agreement”).

8. The basis for modification of educational relations is a decision of the Provider specifying the grounds for and date of modification of the educational relations and which may also determine the conditions, procedure and time limits for such modification.

Where the establishment of educational relations requires the conclusion of an Agreement, the Provider’s decision to modify the educational relations shall be preceded by the introduction of the relevant amendments and/or additions to the Agreement.

Educational relations may be modified in the cases provided for by Article 67 of the Education Code of the Republic of Belarus.

9. The basis for termination of educational relations (expulsion) is the Provider’s decision on expulsion. The Provider’s decision on expulsion shall specify the grounds for and date of termination of educational relations (expulsion).

Where the establishment of educational relations requires the conclusion of an Agreement, in the event of early termination of educational relations (expulsion) at the initiative of the learner, the Provider’s decision on expulsion shall be preceded by termination of the Agreement.

10. Educational relations shall terminate:

10.1. upon completion of education;

10.2. prior to completion on the following grounds:
- at the initiative of the learner;
- at the initiative of the Provider;
- due to circumstances beyond the control of the learner and the Provider.

11. Early termination of educational relations (expulsion) at the initiative of the learner shall be carried out at the learner’s own request.

12. Early termination of educational relations (expulsion) at the initiative of the Provider shall be carried out in the event of:

- failure, without valid reasons, to perform, or improper performance of, the learner’s obligations where the learner has an outstanding disciplinary sanction.

Early termination of educational relations (expulsion) on the above ground shall be applied as a disciplinary sanction and shall be carried out in accordance with the procedure provided for by Section V of the Education Code of the Republic of Belarus;

- failure to pay tuition fees within the time limits stipulated by the Agreement.

13. Early termination of educational relations (expulsion) due to circumstances beyond the control of the learner and the Provider shall be carried out in the event of:

- the learner being called up for compulsory military service or military service of officers by conscription, or being assigned to alternative service;
- termination of the Provider’s activities;
- entry into legal force of a court judgment sentencing the learner to a punishment that precludes continuation of education;
- death of the learner.

14. The procedure for termination of educational relations shall be determined by the legislation of the Republic of Belarus and the Agreement.


CHAPTER 3
RIGHTS AND OBLIGATIONS OF LEARNERS

15. Learners studying with the Provider have the right to:

receive education in accordance with adult supplementary education programs;

respect for human dignity and protection against all forms of physical and psychological violence and personal insult;

review the certificate of state registration, these Rules, other local legal acts containing the rights and obligations of learners, as well as educational and program documentation;

use educational and reference materials in electronic form;

protection of their rights and legitimate interests;

early termination of the Agreement in accordance with the procedure established by law;

review an order imposing a disciplinary sanction and receive a copy thereof;

express their wishes, recommendations and proposals to the Provider concerning the organization and improvement of the educational process, provided that such wishes, recommendations and proposals shall not be binding on the Provider;

exercise other rights established by the legislation of the Republic of Belarus, the Provider’s local legal acts and the Agreement.

16. Learners studying with the Provider shall:

provide the Provider with accurate contact details;

approach the mastery of the content of educational programs conscientiously and responsibly and duly comply with the requirements of regulatory legal acts governing the educational process, as well as the requirements of other documents regulating learners’ activities;

connect to classes and comply, within the prescribed time limits, with the requirements set out in the relevant educational and program documentation and not be late for classes (learners’ attendance is monitored by the Provider). Upon a learner’s application, the Provider, taking into account specific valid circumstances, may permit the learner not to connect to classes on a particular day or days.

Failure to comply with the above obligation shall include the following cases, in the absence of a valid reason: systematic lateness for classes, disconnecting from a class before it ends, and failure to connect to a class;

promptly notify the Provider if the learner is unable to connect to a class for a valid reason;

observe generally accepted standards of conduct, ethical standards and rules;

not disclose or communicate to third parties information concerning other learners and not provide or disseminate, including on the Internet, their images or other personal data without their prior consent;

take care of their health and strive for moral, spiritual and physical development and self-improvement;

respect the honor and dignity of other participants in the educational process;

refrain from actions for which administrative or criminal liability is provided under the legislation of the Republic of Belarus; actions creating conditions for corruption; actions insulting human dignity or preventing other learners from performing their obligations; and actions creating a threat of harm to others or to the Provider;

fulfill the financial obligations stipulated by the Agreement;

comply with these Rules;

independently ensure the availability of the necessary software on their personal computer and/or other technical equipment required to receive education;

perform other obligations established by the legislation of the Republic of Belarus, the Provider’s local legal acts and the Agreement.

17. Learners are prohibited from:

missing classes (failing to connect to classes) without valid reasons (a reason shall be deemed invalid if there are no supporting documents). Where it is necessary to be absent from classes due to family, domestic or other valid circumstances, the learner shall promptly notify the Provider. In such case, the learner shall independently master the relevant topic or topics of the educational program in full;

using mobile phones during classes;

playing computer or other games during classes;

shouting, making noise, using obscene language, engaging in provocations, defamation, threats or insults directed at any person;

making audio recordings using a voice recorder or other recording devices, or making film, photographic or video recordings during a class without the permission of the Provider and other persons whose rights and legitimate interests are affected by such recording and/or filming;

committing any other unlawful acts or omissions.


CHAPTER 4
PROCEDURE FOR CONDUCTING AND ATTENDING CLASSES

18. The class schedule shall be published by the Provider through the information resources specified in the Agreement and shall be determined independently by the Provider. The Customer undertakes to connect to classes in accordance with the schedule established by the Provider.

19. Where classes are missed, their cost shall not be refunded to the learner, and missed classes shall not be carried over to another period unless otherwise provided for by the Agreement.

20. A learner shall be deemed to have participated in a class conducted by the Provider if the learner connected to the class for 10 minutes or more or participated in the class in full, as well as where the learner missed (failed to attend) the time scheduled by the Provider for the class. If the learner is 1 to 30 minutes late for a class, the class shall not be extended by the period of the learner’s lateness.

21. Once classes have commenced, the silence and order necessary for the normal conduct of classes shall be maintained. Classes must not be interrupted.

Mobile telephones and other personal communication devices belonging to learners shall be switched to silent mode.

22. If, during a class, a learner repeatedly engages in conduct that interferes with the normal conduct of the class, or engages in such conduct on a single occasion in a gross and/or cynical manner, the Provider may terminate the learner’s access to that class. In such case, since access to the class was terminated due to the learner’s fault, the amount paid for that class shall not be refundable to the learner.

23. The Provider shall not be liable:

for the inability to receive education due to malfunctions of the learner’s and/or third parties’ computer or telecommunications equipment or communication channels, including equipment of the telecommunications operator providing communication services to the learner;

for interruptions in the operation of the global computer network Internet or for insufficient quality or speed of the learner’s Internet connection;

for other delays or failures in receiving education arising directly or indirectly from causes beyond the Provider’s objective technical control.


CHAPTER 5
DISCIPLINARY LIABILITY OF LEARNERS

24. The basis for holding a learner disciplinarily liable shall be the unlawful and culpable (intentional or negligent) failure to perform, or improper performance of, obligations imposed on the learner by legislative acts or the Provider’s local legal acts (hereinafter referred to as a “disciplinary offense”), in the form of the following acts or omissions:

lateness for or absence from classes (failure to connect), or from other forms of organization of the educational process, without valid reasons;

breach of discipline;

failure, without valid reasons, to comply with a requirement of the Provider’s teaching staff based on a legislative act or the Provider’s local legal act;

insulting participants in the educational process;

disseminating information harmful to learners’ health or damaging the Provider’s image and business reputation;

other unlawful acts or omissions.

25. A learner who commits a disciplinary offense shall be subject to disciplinary liability, expressed through the application of disciplinary sanctions.

26. The following disciplinary sanctions may be imposed on a learner for committing a disciplinary offense:

warning;

reprimand;

early termination of educational relations (expulsion) on the grounds provided for by the Education Code of the Republic of Belarus.

27. The Provider shall have the right to select the disciplinary sanction. In selecting a disciplinary sanction, the severity of the disciplinary offense, the reasons for and circumstances in which it was committed, and the learner’s previous conduct shall be taken into account.

28. Grounds for initiating disciplinary proceedings against a learner may include reports from local executive and administrative authorities, law enforcement authorities, other state authorities and organizations, written reports from the Provider’s teaching and other staff, or other written communications.

29. Before imposing a disciplinary sanction, the Provider shall, within two calendar days after discovering that the learner has committed an act exhibiting the characteristics of a disciplinary offense, request a written explanation from the learner.

The learner shall provide the written explanation within three calendar days after it is requested.

Failure by the learner to provide a written explanation, or the impossibility of obtaining a written explanation from the learner, shall be documented by a statement signed by three persons from among the Provider’s learners.

Failure by the learner to provide a written explanation, or the impossibility of obtaining a written explanation from the learner, shall not prevent the imposition of a disciplinary sanction on the learner.

30. Only one disciplinary sanction may be imposed for each disciplinary offense.

31. A decision to impose a disciplinary sanction on a learner shall be made on the basis of materials containing factual evidence that the learner committed the disciplinary offense and taking into account the form of the learner’s fault.

32. The Provider shall have the right, and at the initiative of the learner subject to disciplinary proceedings shall be obliged, before deciding whether to impose a disciplinary sanction, to hear the learner’s explanations, statements and complaints.

33. A learner may be held disciplinarily liable no later than one month from the date on which the disciplinary offense was discovered (the date on which the Provider’s teaching staff became or should have become aware of the offense), excluding periods during which the learner is on vacation or leave or absent from academic classes, other classes or other forms of organization of the educational process.

A disciplinary sanction may not be imposed on a learner later than six months from the date on which the disciplinary offense was committed.

34. A decision to impose a disciplinary sanction on a learner shall be formalized by an order of the Provider imposing the disciplinary sanction. The order shall contain information concerning the learner subject to disciplinary liability, the disciplinary offense committed, the form of fault, evidence of fault and the disciplinary sanction imposed.

35. The Provider’s order imposing a disciplinary sanction shall be communicated to the learner against signature within five calendar days from the date of issuance of the order, excluding periods during which the learner is on vacation or leave or absent from academic classes, other classes or other forms of organization of the educational process.

A learner who has not been acquainted with the order imposing a disciplinary sanction shall be deemed not to have a disciplinary sanction.

The learner’s refusal to review the order imposing a disciplinary sanction, or the impossibility of acquainting the learner with such order, shall be documented by a statement signed by three persons from among the Provider’s learners.

36. If, within one year from the date on which a disciplinary sanction in the form of a warning or reprimand was imposed, the learner is not subjected to a new disciplinary sanction, the learner shall be deemed not to have been subjected to disciplinary action. In such case, the disciplinary sanction in the form of a warning or reprimand shall expire automatically without the issuance of an order.

37. The Provider that imposed a disciplinary sanction in the form of a warning or reprimand shall have the right to remove it before its expiry, either on its own initiative or at the learner’s request.

Early removal of a disciplinary sanction in the form of a warning or reprimand shall be formalized by an order of the Provider.


CHAPTER 6
INCENTIVES FOR LEARNERS

38. For achievements in educational and public activities of the Provider and participation in educational events, the following incentives may be granted to learners:

- expression of gratitude;
- award of a certificate of commendation.

39. An incentive in the form of a certificate of commendation shall be announced by an order of the Provider.

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DETAILS
Individual Entrepreneur Volha Charkasava
Taxpayer Identification Number (UNP) 193451430,
The license issued by the Minsk City Executive Committee on July 30, 2020.